Home Forums SEA WordPress Theme Urgen help – page builder doesn't work and isn't saving

This topic contains 8 replies, has 2 voices, and was last updated by  SeaTheme 6 days, 6 hours ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #20058

    HesseldeRonde
    Participant
    Purchased

    Hi, I’m working from a local host to build a website with a tight deadline. To my despair, I found out there are issues with the pagebuilder. It doesn’t save changes I make, or only saves random changes I’ve made. I lost half of my work now…

    Any help is much appreciated!

    #20061

    SeaTheme
    Keymaster
    Purchased
    Supported

    Hi,

    Did you mention the BM Content builder? Please try to upgrade the SEA theme and BM Content builder plugin to the latest version. https://doc.seatheme.net/sea/installation/how-to-update-sea-theme-and-plugin/
    Stop all 3rd plugins.

    Regards!
    SeaTheme – SeaTheme.netTwitterFacebook

    #20062

    HesseldeRonde
    Participant
    Purchased
    This reply has been marked as private.
    #20067

    SeaTheme
    Keymaster
    Purchased
    Supported

    Hi,

    1. Please check what’s the version of the SEA theme and BM Content builder plugin.
    should be:

    SEA theme – 1.4.1
    BM Content builder plugin – 3.3.0

    2. Did you click the save button on BM Content builder?
    save
    readmore: https://doc.seatheme.net/sea-content-builder-plugin/save-of-builder/

    Regards

    #20068

    SeaTheme
    Keymaster
    Purchased
    Supported

    Please clean the browser cache to check.

    #20080

    HesseldeRonde
    Participant
    Purchased

    Hi – I’ve cleaned the browser cache. This doesn’t work.
    I always click the save button in the content-builder. The problem occurs however, when I update the page itself by clicking on the ‘update’ button. This seems to undo any changes I made and saved through the content-builder. Can you please offer a solution for this!

    #20085

    SeaTheme
    Keymaster
    Purchased
    Supported

    Please check what’s the version of the SEA theme and BM Content builder plugin.
    should be:

    SEA theme – 1.4.1
    BM Content builder plugin – 3.3.0

    Because there is not the issue on my host, I don’t know the reason really.
    Could you please create a website online? we can check the lived website.
    Sorry for the trouble.

    #20089

    HesseldeRonde
    Participant
    Purchased

    Hi, thanks again for your time. I moved the website to a temporary host online, you can see a draft of the website here:

    https://olives.flexiblestructures.nl/

    For now I just ‘save’ the pages in the page-builder and I don’t ‘update’ the page itself. That seems to work but I’m quite scared that if I will need to update the page at some point I lose everything again..

    Would be great if you could have a look still!

    #20103

    SeaTheme
    Keymaster
    Purchased
    Supported

    Sure! Please send your question(this topic URL) and wp-admin(URL / username/password) to uiueux@gmail.com, I’ll log in to check it.

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