Please try to paste the custom css code to “Appearance > Customize : Additional CSS”
.ux-start-hide #wrap-outer {
height: auto; overflow:inherit;
}
.ux-start-hide #ux-slider-down {
display: block;
}
#wrap-outer {
height: auto; overflow: initial;
}
.ux-start-hide #header {
-webkit-transform: translateY(0);
-moz-transform: translateY(0);
-ms-transform: translateY(0);
transform: translateY(0);
}
.ux-start-hide #content_wrap > article,
.ux-start-hide.archive .content_wrap_outer,
.ux-start-hide .pagebuilder-wrap,
.ux-start-hide #wrap {
opacity: 1!important;
}
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If it doesn’t work, please send your wp-admin(url/user/pass) via
my profile contact form (you need login on ThemeForest), I’ll log in to check it.