Home Forums Arnold WordPress Theme Disable the whole JS script because of form problems

This topic contains 1 reply, has 2 voices, and was last updated by  SeaTheme 2 months, 3 weeks ago.

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  • #18315

    Worthquest
    Participant
    Purchased
    Supported

    Hello together

    Please visit this page: https://waxmat.ch. There we have a form from cognito forms on the main page. And the problem is on mobile phones, that the stripe form don’t get loaded. To see that problem you have to select a product item and accept the terms and conditions.

    It looks like a problem with your js script or page loading scripts. Do you have any solution for this? We also wonder why it takes around 3-5 seconds to load the page (not a problem with the page speed).

    Thanks for checking.

    #18317

    SeaTheme
    Keymaster
    Purchased
    Supported

    Hi,

    I tested your website on mobile, I don’t know how to check it. All looks fine.

    To see that problem you have to select a product item and accept the terms and conditions.

    Could you please paste a video to show how to re-produce this problem?

    ps: I suggest you clean the mobile browser cache to test again.

    Regards!
    Bwsm – uiueux.comTwitterFacebook

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