Home Forums Air WordPress Theme Can't import demo

This topic contains 16 replies, has 5 voices, and was last updated by  BWSM 2 months, 3 weeks ago.

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • #11525

    Thomas
    Participant

    Hello,

    Thank you for this awesome theme.

    I’m dealing with an issue about importing demo data. In “theme options”, i can’t select the template i’d like to have (“home3”, with introduction above portfolio in full width): no choice is offered.

    I have installed and activated Page Builder, as said in the documentation.

    Help please !

    #11527

    Thomas
    Participant
    This reply has been marked as private.
    #11530

    BWSM
    Keymaster

    Hi, thank you for purchasing our theme.

    I have checked your site, the home3 page has been imported >> http://strd.fr/index.php/home3/

    Cheers!
    Bwsm – uiueux.comTwitterFacebook

    #11533

    Thomas
    Participant
    This reply has been marked as private.
    #11538

    Thomas
    Participant
    This reply has been marked as private.
    #11539

    Thomas
    Participant

    Ok, me again… Much sorry to annoy you like that, hopefully this is the last time.

    I’ve set “home3” as my homepage in settings, and it seems working.

    One more issue though : my portfolio isn’t in full width like on http://themes.uiueux.com/air/home3/ There are large margins on the sides and between the two columns.

    Can you tell me how to have it in full width ?

    #11540

    BWSM
    Keymaster

    Hi,

    One more issue though : my portfolio isn’t in full width like on http://themes.uiueux.com/air/home3/ There are large margins on the sides and between the two columns.

    because the demo page use “Grid(thumbnail)” template, you use the “Grid(thumbnail+title)” template. The 2 template’s container width is different. You could use the custom css to make it fullwidth(I added it on your site)

    .container-masonry.container {width: 100%; padding-left:0; padding-right:0; }
     
    .container-masonry.container  .filters {
        width:90%; margin-right:auto; margin-left:auto;
    }
    @media (min-width: 1200px) {
    .container-masonry.container  .filters {width: 1170px; padding-left:20px; padding-right:20px; }
    }

    FW: please feel free to submit any theme question, we are happy to help you solve them. Don’t feel sorry any more. 🙂

    • This reply was modified 12 months ago by  BWSM.
    #11542

    Thomas
    Participant

    Many thanks for your fantastic support !

    Will recommend your theme and post a 5-stars review asap on Envato !

    #11543

    Thomas
    Participant

    Damn, sorry (it’s the first time I contact support that much) but I’m having issue after issue : now the galeries simply don’t display on the page ! Check it out : http://strd.fr/

    I have done nothing except changing the little introduction text…

    #11548

    BWSM
    Keymaster

    Please pickup a category. Like “works” .
    Please organize the gallery posts by category, if you want to use filter, set sub-categories. refer: http://ximudesign.com/themeforest/air/documentation/index.html#!/pages Pages > Filter

    Filter: If you want to show filter for the portfoli list, please enable the “Filter” option. Make sure there are sub-categories in the categroy of the portfolio list. The category structure looks like:
    Filter

    Fw: I see the 5stars, thanks! It is a great encouragement!

    • This reply was modified 11 months, 4 weeks ago by  BWSM.
    • This reply was modified 11 months, 4 weeks ago by  BWSM.
    #11557

    Thomas
    Participant

    Ok, thanks !

    #11797

    piotrmusial
    Participant

    I’m dealing with the same issue about importing demo data. I can’t select the template.

    #11798

    BWSM
    Keymaster

    Hi piotrmusial,

    please send your wp-admin(url/user/pass) via my profile contact form , I’ll log in to check it.

    Cheers!
    Bwsm – uiueux.comTwitterFacebook

    #12341

    giorg
    Participant

    hello,

    same problem here, demo just cannot be imported. How to solve?

    thanks

    #12345

    BWSM
    Keymaster

    Hello,
    Please try to “Import My Saved Data”, there is a little difference from “Import Demo Data”, you could use this button to import the real demo images(not placeholder images):

    Demo data import

    Click “choose file”,
    Demo data, pick up xml
    Pick up the xml file, you could find the xml in /functions/theme/ folder
    Click “Upload file and import”

    The page will be shown, set author and attachment, click submit:
    Demo data

    ————————

    If it doesn’t work, please send your wp-admin(url/user/pass) via my profile contact form , I’ll log in to check it.

    #13507

    Jon0293847
    Participant

    Hi there –

    I followed these steps because I was getting an error with the import button in theme settings just as above. I imported the .xml file as shown but had many errors, it looks like maybe missing resources etc. Any ideas?

    Thanks, Jon

    #13508

    BWSM
    Keymaster

    Hi Jon0293847 ,

    please send your wp-admin(url/user/pass) via
    my profile contact form , I’ll log in to check it.

    Regards!
    Bwsm – uiueux.comTwitterFacebook

Viewing 17 posts - 1 through 17 (of 17 total)

You must be logged in to reply to this topic.