Home Forums Webzine WordPress Theme theme crashes website when activated

This topic contains 2 replies, has 2 voices, and was last updated by  BWSM 4 years ago.

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  • #248

    drdezign
    Participant

    i upload the theme files to the bluehost server

    when i activate i get errors and the admin and live site become totally inaccessible

    i tried downloading from themeforest twice

    i tried uploading through the admin and via ftp

    i have installed over 50 wordpress themes from theme forest, and this has never happened

    i uploaded another theme just to test the server, and it activated with no issue
    2012 and 2011 themes also activate with no issue

    my client is not interested in wasting anymore time on this theme – please provide a complete refund

    • This topic was modified 4 years ago by  BWSM.
    #250

    BWSM
    Keymaster
    This reply has been marked as private.
    #251

    BWSM
    Keymaster

    Sorry for the trouble, could you please paste your wp-admin username/password(reply this post Set as private reply )?We’ll check it.

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