Home Forums Theone WordPress Theme Internet Explorer 11

This topic contains 5 replies, has 2 voices, and was last updated by  BWSM 1 month, 2 weeks ago.

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  • #12770

    pault
    Participant

    Hello – the theme isn’t running on IE 11. It’s missing the videos and most of the images, etc. Works perfect in chrome and Firefox. Are there plug-ins missing in IE 11? thx

    #12772

    BWSM
    Keymaster

    Hi,

    Please check if the “Compatibility mode” option enable. please disable it to test again.
    Did you find the issue on theone theme demo site?
    Please leave your page url.

    Regards!

    Bwsm

    • This reply was modified 2 months, 2 weeks ago by  BWSM.
    #12830

    pault
    Participant

    Hello
    Where is the “compatibility mode” option mode? I can’t seem to find it in WP.

    Unfortunately, this site is behind a firewall so not accessible externally.

    Thank you
    Paul T.

    #12842

    BWSM
    Keymaster

    The Compatibility mode is not in WP, it is IE. If you set it, it will not a standard version.
    Please check: http://kb.mit.edu/confluence/display/istcontrib/How+to+change+your+setting+for+Compatibility+mode+for+Internet+Explorer

    Did you find the issue on theone theme demo site? http://ximudesign.com/theone

    #13071

    pault
    Participant

    Hello – I’ve added the site exception in compatibility but still not displaying the menu, videos and images. The demo site however displays fine. I did not customize any of the source code at all. Works wondering in Firefox and Chrome. Please help. Thanks.

    #13072

    BWSM
    Keymaster

    Hi,

    Please leave your page url.
    fyi: is your computer is with touch screen?

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