Home Forums Bee WordPress Theme Inserting Shortcodes

This topic contains 9 replies, has 2 voices, and was last updated by  sharenalynette 3 years, 6 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #2302

    sharenalynette
    Participant

    when I click on shortcode icon to add a line or any other I get a blank white screen…

    #2309

    Johnny
    Participant

    Hi, not sure what’s cause the problem. May be you could disable some plugins, and try using shortcode again? I have found plugin ‘NextGEN Gallery by Photocrati’ can cause javascript conflict with shortcodes before.
    Best

    #2316

    sharenalynette
    Participant
    This reply has been marked as private.
    #2337

    Johnny
    Participant

    Hi, if you don’t mind please leaving your site login info here through private message(check option ‘Set as private reply’), I will check from backend later,
    Thank you

    #2438

    sharenalynette
    Participant
    This reply has been marked as private.
    #2439

    sharenalynette
    Participant
    This reply has been marked as private.
    #2440

    Johnny
    Participant

    Hi, I have checked insert shortcode issue from backend, but not lucky, can not find the reason. I suggest you reference here: http://www.kriesi.at/support/topic/insert-shortcode-produces-a-blank-page/ and contact your host supplier for help,
    Thank you

    #2444

    sharenalynette
    Participant
    This reply has been marked as private.
    #2445

    Johnny
    Participant

    Hi, the embed code field format should be like this:
    http://www.youtube.com/watch?v=abcdefghijk
    please check it.
    Thank you

    #2521

    sharenalynette
    Participant

    ok thank you. will do

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